Our FAQs page is focussed on providing first-time visitors and current patients of our practice with helpful information.
What types of health insurance plans do you accept?
For your convenience, we file most types of insurance including Medicare and Medicaid.
What do I need to bring with me to my appointment?
Bring your Insurance card and ID, payment and a list of current prescriptions as well as over-the-counter medications, any films and reports of X-rays and MRIs or CT scans that you had taken recently.
What are some examples of emergency medical situations?
An emergency generally involves an illness that is currently or potentially life threatening. Although this is not a complete list, here are examples of true emergency situations: chest pain, stroke symptoms, trouble breathing, sudden, severe pain (such as a headache or stomach-ache), head or back injuries, bleeding or vomiting that won’t stop, loss of consciousness, poisoning, major burns or cuts, choking and an obviously crooked extremity after a fall or accident. Individuals experiencing any of these conditions should go to the nearest emergency room or call 911 immediately.
As family physicians, can you serve as primary care providers for children as well as adults?
Yes, we care for all patients regardless of age, sex, organ system or type of problem albeit biological, behavioral or social.
What types of services do you provide?
We provide medical services for you and your entire family. These services include, but are not limited to: New-born and child care, geriatric care, women’s care (including gynaecological exams and contraception), minor fracture care and minor surgical care.
On which holidays is your office closed?
Our office is closed on the following holidays: New Year’s Day, Good Friday, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving and Christmas.
Will my primary care physician care for me if I am in the hospital?
Our provider will work with the hospital team of physicians who admits and cares for our patients during their hospital stay. Our provider will be in communication with the inpatient physicians regarding treatment plans and questions regarding care and discharge.
Why is having a primary care physician so important?
Our primary care doctor will maintain exceptional health care throughout the course of your life. In addition to treating acute illnesses, your primary care physician can partner with you and specialists to meet your long-term health goals and medical needs. Over time, this relationship can translate into continued health and enhanced quality of life.
In order to see a specialist, do I need a referral from my primary care physician?
To determine whether you need a referral from us before seeing a medical specialist, view the terms of your insurance plan. Often, this information is listed on the insurance card or can be obtained by calling the insurance company. Our medical team can refer you to a specialist if your health situation requires it or if your health insurance company requires a referral prior to visiting a specialist.
How long does it take to obtain an appointment?
Calling our office at the first sign of illness helps to ensure that you receive an appointment sooner rather than later. Normally, we are able to schedule same-day appointments for those requiring urgent care. You can also make appointments through our website (zocdoc.com and the website link as well).
We accept walk-ins for urgent problems that our patients are unable to schedule ahead of time.
How do I have my medical records sent to another practice?
To release records to a specialist or another practice, we need your written permission. We have forms in the office available for that purpose. The process of transferring records takes approximately two weeks.
Do you accept Walk-ins?
Yes we do during scheduled hours.